Social media post starts machine order rush for Citizen Machinery UK

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Citizen Machinery UK managing director Edward James has seen his social media post of 16 March highlighting normal working at the company, in accordance with government advice, hit home with one of the company’s 4,000 LinkedIn followers responding and ordering two Cincom sliding-head machines. Others have followed in similar vein.

An existing Citizen user in the West Country that has five Cincom sliding-head bar autos in operation dating back to 1999, it responded at lunchtime the following day. A medical equipment OEM was asking it to increase fourfold its capacity to produce critical ventilator components, so additional capacity was required.

The subcontractor ordered two additional Cincom machines for urgent delivery. The first, a 32 mm capacity L32-XLFV, was installed two days later on Thursday, 19 March. Citizen's engineers worked around the clock to commission the machine, so that it could start making the ventilator parts. The second machine, a 20 mm bar capacity Cincom L20-VIIILFV, was installed the following Friday, 27 March and was similarly fast-tracked into production.

Following this, in the space of a fortnight, Citizen had received further orders from another four customers for five more machines to be delivered at short notice for ventilator parts manufacture and there is no sign of the demand slowing.

Comments James: “I would like to offer a big thank you to our staff and suppliers who helped to make this happen. Let’s all work together to come up with solutions to this terrible Covid-19 pandemic.

“If any of our customers make ventilators, respirators, personal protective equipment or other medical items that are in high demand, we may be able to help them as a matter of urgency to manufacture the necessary components, as we have a number of fixed- and sliding-head turn-mill centres in stock ready for immediate dispatch and installation.

“We are also able to put OEMs and their supply chains in touch with a large number of our customers who can make ventilator and other medical parts using their existing plant.

“In particular, if a manufacturer traditionally relies on plastic extrusions or other bespoke raw materials that are becoming scarce, we are able to re-engineer items so that they can be made from solid bar and would prioritise this kind of requirement.”